Emergencies
Our emergency department (ED) at Peel Health Campus provides emergency medical care due to a serious accident or sudden illness.
The ED is open 24-hours a day, every day of the year and is located on 110 Lakes Road, Mandurah (external site).
Please be aware that patients are seen in order of illness severity, and not in order of attendance. If another patient comes to the emergency department with a more serious condition, you will need to wait. We thank you for your patience and understanding.
Read about other support and immediate services for people in crisis or needing urgent medical care (Healthy WA).
The Emergency Department does not provide emergency dental services.
Visit Dental Health Services (external site)for information about how to access emergency dental care.
The University of Western Australia Dental School operates an after hours emergency treatment clinic (external site).
Please remember, a positive COVID-19 result does not mean you need to present to an emergency department. You should only come to an emergency department if you require urgent medical attention.
Most people will only have mild symptoms that require symptomatic management with simple paracetamol and good hydration.
For information about how to care for yourself and your loved ones at home with COVID-19, read Looking after yourself (Healthy WA).
A large network of GP practices within the Perth metropolitan area provide GP urgent care services to patients so they receive the most appropriate care without the need to attend an emergency department.
Minor injuries and illness that can be treated at a GP urgent care clinic include:
If you are coming into our emergency department, if possible please bring with you:
Please see the triage nurse first, who will ask questions and assess your condition to determine if your level of priority is:
Some patients need to be taken straight into the emergency department. Others will be directed to the waiting room.
While you are waiting, please inform the triage nurse if:
Once you are inside the emergency department, you will undergo a thorough assessment by a team of nursing, medical staff and where appropriate support staff.
Tests and procedures will be carried out when necessary. The team will review your test results and provide emergency treatment, and will then decide to either:
Sometimes patients must wait for test results or for a ward bed to become available. This may cause unavoidable delays in the emergency department. Our staff will continue to care for you until you are able to go to a ward or be discharged home.
Other South Metropolitan Health Service emergency departments
Rockingham General Hospital
Street address: Elanora Drive, Cooloongup WA 6168
Telephone: 9599 4000
Read about Rockingham General Hospital (external site)
Fiona Stanley Hospital
Street address: 11 Robin Warren Drive, Murdoch
Phone: 6152 2222
Read about Fiona Stanley Hospital (external site)
Other metropolitan emergency departments
See metropolitan emergency department wait times
WA Health's emergency department activity page (external site) provides an up-to-date view of the status of the emergency departments in each of the metropolitan public hospitals.
This site provides current information on the average wait times and the number of patients waiting to be seen.
Other services available to assist you if you have an urgent medical condition include:
Location
Peel Health Campus is located at 110 Lakes Road, Mandurah (external site).
Aishwarya’s CARE Call
Read what to do if you are worried you or the person you care for is getting sicker while in hospital.
Other health care options
Every day, Western Australians go to the emergency department for illnesses and injuries. But many don't need to be there.
If it's not an emergency:
More information
Find out more information for patients and visitors.