Facilities
A number of facilities are available for patients and visitors to help make your stay or visit more comfortable.
The Café is in the main foyer entrance. Hot and cold food is available to eat in or takeaway.
Opening hours are:
Monday to Friday 7.30am – 5.00pm
Saturday and Sunday 9.00am – 2.00pm
Portable DVD players, game consoles, laptops, iPods etc are permitted. However, headphones are encouraged worn in the interest of other patients.
All mains-powered equipment, including chargers, must be tested by a hospital electrician before being used. For more information please ask your ward clerk.
Peel Health Campus provides free-to-air TV and digital movie entertainment free of charge to patients.
A patient entertainment handset has been provided which allows you to switch the television supplied on and off, change the television channel and change the television volume. There is a headphone socket to enable you to listen to the television using headphones.
A gift shop is located just off the reception area and stocks a number of gifts, cards, flowers, sweets and chocolates. It is operated by the Friends of Peel Health Campus volunteers.
Opening hours Monday to Friday 9:00am – 4.00pm Saturday to Sunday 9:30am – 1.00pm
Language services
Interpreters are available to attend on site or via telephone. If you require an interpreter, please advise the ward clerk or nursing staff.
If you are deaf or have a hearing or speech impairment, the National Relay Service will assist you to communicate with us:
TTY or modem users, telephone 133 677
Voice-only (speak and listen) users, telephone 1300 555 727.
Cultural services
We have a range of services designed to meet specific cultural needs such as language, dietary and religious requirements. If you have needs related to your culture, please mention this to the staff caring for you.
Bedside telephones are available so patients can receive incoming telephone calls at no cost.
Mobile phones may be used in the ward area, however please respect other patients and restrict the use of mobile phones to reasonable hours. If available, please switch your mobile phone to a silent or vibration mode, especially at night and during rest periods.
Public telephones are located in the main entrance as well as in the Emergency Department.